Cartble stores a profile for every shopper who creates an account on your store. From Admin → Customers you can search your customer list, filter by segment, view detailed profiles, and export data — all from a single interface.Documentation Index
Fetch the complete documentation index at: https://docs.cartble.com/llms.txt
Use this file to discover all available pages before exploring further.
How customers sign up
Customers create accounts through your storefront’s checkout flow. Whether account creation is required or optional depends on the Require Account checkout setting in Admin → Settings → Checkout.Require Account: On
Customers must sign in or register before they can complete a purchase. All orders are attributed to a verified account.
Require Account: Off
Customers can check out as guests. Guest orders are still stored as records but are not linked to a customer profile.
Customer profiles
Each customer profile contains:| Field | Description |
|---|---|
name | Display name used in the admin and on receipts |
email | Primary contact address, also used as the login identifier |
phone | Phone number (optional) |
address | Saved shipping address (street, number, neighborhood, city, state, postal code, country) |
createdAt | Date the account was created |
Customer segments
Use the filter tabs to narrow the list to specific segments:| Filter | Criteria |
|---|---|
| All | Every customer in your store |
| VIP | Customers with 3 or more orders (orderCount >= 3) |
| Marketing | Customers who have opted in to email marketing communications |
Viewing a customer’s profile
Click any customer row to open their detail panel. The panel shows:Contact information
Contact information
Email address, phone number, and the date the account was created.
Shipping address
Shipping address
The saved address on the customer’s profile. If no profile address exists, Cartble falls back to the shipping address from their most recent order.
Financial summary
Financial summary
Two key metrics calculated from the customer’s order history:
- Total orders — count of all records linked to this customer
- Total spent (LTV) — sum of
totalPriceacross all orders, representing the customer’s lifetime value
Order history
Order history
A reverse-chronological list of every order the customer has placed. Each entry shows the transaction number, date, total amount, and financial status (
paid or pending).Exporting customer data
Use the Export button on the Customers page to download your customer list. The export includes customer details alongside the LTV and order count metrics visible in the table.Team members vs. customers
Cartble distinguishes between customers (shoppers who buy from your store) and team members (staff who have admin access). Team members are managed separately under Admin → Team and are assigned one of three roles:admin, manager, or editor. Customers have no admin access regardless of their purchase history.