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Documentation Index

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The Manual Payment plugin lets customers complete the checkout flow without entering card details. After placing an order, the customer sees a notice explaining that your team will contact them to arrange payment — by bank transfer or any other agreed method. This approach works well for local businesses, B2B transactions, and markets where card payments are not the norm, such as regions where PIX, boleto, or cash on delivery are preferred. Orders placed with manual payment appear in your orders dashboard with a pending financial status, so you can follow up with each customer and mark orders as paid once payment is confirmed.

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When to use manual payment

Local and in-person businesses

Collect payment on delivery or at pickup without requiring an online payment gateway.

B2B sales

Let business customers place orders and settle invoices by bank transfer on agreed terms.

Markets without card infrastructure

Serve customers who use PIX, boleto, cash, or other offline methods that Stripe does not cover.

Testing and early-stage stores

Accept orders while you set up a card payment provider, without blocking your checkout.

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Install and configure the Manual Payment plugin

1

Open the Plugins section

In your admin dashboard, navigate to Plugins.
2

Install Manual Payment

Find Manual Payment in the plugin list and click Install.
3

Open plugin settings

Click Settings on the Manual Payment plugin card to open the configuration panel.
4

Enable the plugin

Toggle the Active switch to enable manual payment for your checkout. You can disable it at any time without uninstalling the plugin.
5

Save your settings

Save the settings. The manual payment option is now live on your checkout page.

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What customers see at checkout

When Manual Payment is active and enabled, the checkout page displays a simple payment section with:
  • A Manual Payment label with a credit card icon
  • A notice: “Payment is manual. After placing your order, our team will review the details and contact you to arrange payment via bank transfer or other agreed methods.”
The customer does not enter any payment credentials. They confirm their order and wait for your team to reach out.
Update your store’s profile description or confirmation email to include your preferred payment instructions — for example, your bank account details or PIX key — so customers know what to expect after ordering.

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Managing manual payment orders

After a customer places an order using manual payment:
  1. The order appears in Admin → Orders with a pending financial status.
  2. Contact the customer using the email address on the order to share payment details.
  3. Once you receive payment, open the order and update its financial status to paid.
The Manual Payment plugin does not automatically verify or reconcile payments. All payment confirmation is handled manually by your team.